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FREE DELIVERY is for the deliveries to GREEN Areas ( see map below) only!!! Minimum spend £250 . Additional fees will apply for delivery to RED areas ( see map below).

Delivery charge is based on the weight and dimensions of the consignment. Delivery charge is automatically updated upon checkout prior to order confirmation. Delivery charges are between £14 and £140 with £140 is being the highest we charge for any amount of items.




Delivery Timescale



Normal delivery times are 8am - 8pm on working days. In general we do not deliver on weekends or bank holidays. However occasionally we will be able to offer weekend delivery dates.Buyer will be notifed of a delivery date either by text message or call. Please ensure you supply correct contact details.

 

 
If the goods you ordered are in stock we aim to deliver as quickly as possible. Normally delivery is within 1-4 weeks from the date of receipt of payment. Please note some items may be delivered slightly sooner or later than the above stated period (up to 6 weeks). 

When you place the order you will receive an automatic e-mail from us confirming the order. 


If you have an urgent requirement call us with the items you wish to order, your full delivery address and your latest delivery day and we will tell you if we can supply the products in time. 
Generally, where an order contains more than one item all items will be delivered at the same time once all items are available. 


On the Day of the Delivery



Where a delivery date has been agreed with our carrier but the customer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £25 to cover part of the cost of the failed delivery. This is not always the case as it depends on the courier company used for a specific delivery. 
Goods are delivered to the building door only and there will be no taking goods upstairs. 
The goods will be left inside your premises at the safest convenient location. Delivery drivers as standard will not carry items upstairs, and all transportation of your goods to a location upstairs is entirely carried out at the contractors risk and discretion.PLEASE NOTE “carry items upstairs” also covers flats which are not located on the ground floor. 
Our drivers are unaccompanied; they will not move or take away any existing goods or property and will not carry out assembly or installation of the goods. 


Acceptance of the products



Other than where the Buyer acts as a Consumer the Buyer shall be deemed to have accepted the Products 5 working days after delivery to the Buyer. After acceptance the Buyer shall not be entitled to reject Products which are not in accordance with the contract